We've kept this simple because our cookie usage is simple. Essential cookies to make the platform work, nothing else.
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work correctly and to provide information to website owners.
This policy explains what cookies SyncIQ uses, why we use them, and how you can control them.
SyncIQ uses only essential cookies required to operate the platform. We do not use advertising cookies, tracking cookies, or third-party analytics cookies that profile your individual behaviour. We do not use cookies to serve you ads.
The following cookies are set by SyncIQ:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| synciq_session | Keeps you logged in during your session. Without this cookie the platform cannot identify your account. | Session (cleared when you close your browser) | Essential |
| synciq_auth | Stores your authentication token if you choose "Stay logged in". Allows the platform to remember you across sessions. | 30 days | Essential |
| synciq_csrf | Cross-site request forgery protection. A security cookie that prevents malicious third-party sites from making requests on your behalf. | Session | Essential |
| synciq_prefs | Stores your interface preferences such as notification settings and display preferences. Not required for core functionality. | 1 year | Essential |
SyncIQ uses Stripe for payment processing. When you interact with a payment form, Stripe may set cookies on your device in accordance with Stripe's Privacy Policy. These are essential for processing payments securely.
We do not use Google Analytics, Facebook Pixel, advertising networks, or any other third-party tracking service. We do not share cookie data with advertisers.
Because SyncIQ uses only essential cookies, disabling them will prevent the platform from working correctly. You will not be able to log in or maintain a session without cookies enabled.
You can control cookies through your browser settings. Instructions for common browsers:
Note that clearing cookies will log you out of SyncIQ and reset your interface preferences.
If we introduce new cookies or change our cookie usage, we will update this policy and notify users where required. The date at the top of this page reflects when the policy was last changed.
Our full privacy position is in our Privacy Policy, written the same way — plain English first.
Read Privacy Policy